Free shipping over $70 + Free returns!

FAQ

Please note that Craftet operatesrate under NEW AGE MARKETING LLC.

On your bank, credit card or paypal statement will show as (NEW AGE MARKETING LLC).


If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving yours.

Our Craftet do not accept Returns or Exchanges, once an item has been received it cannot be returned. We can only offer you replacements at no additional cost if it falls under the below criteria:

Items are faulty – damaged/broken or soiled upon arrival.
Parcels that is lost in transit.
We do not accept returns or refunds if customer changes their mind after receiving their order(s).
Note:

Craftet will not be held liable to any lost or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in the mail or other mishaps from happening.

Cancellations

You may request a cancellation within 24 hours of purchase. Otherwise, you will receive a partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.

Do you ship internationally?

We ship worldwide.

How do I track my package?

You can check on the status of your order at any time by going to the following link:  Order Status. You can also reach out to our customer support desk at 

contact@craftet.com to ask questions anytime.  

 

How long does it take for an order to arrive?

Once shipped, your order will arrive within 10 to 12 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 28 business days, depending on how fast customs clearances take place and due to having multiple warehouses overseas. You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.

 

Hours of Operation:

 

24/7

 

Email:

contact@craftet.com We reply in 24-48 hours

Phone Number:

+1 702 841 5951 

Free Worldwide Delivery

Crafting time 1-3 business days. Estimated delivery between 9-15 business days.

Our Guarantee

We stand by our high-quality products and your satisfaction is guaranteed.

Secured Checkout

Pay with the world’s most popular and secure payment methods.

Great Value

We offer competitive prices on all of our exclusive products.